At QDivision, agility is a pretty simple thing. We prefer not to use “Agile.”
It is a concept that helps us reduce risk and enhance our impact.
It is not a process.
It is not a framework.
It is not Scrum.
It is not Kanban.
It is not SAFe.
While things like Scrum and Kanban are part of our process, they do not define the value we gain.
To turn this concept into value, we focus on a few simple questions:
- Who are our users and what are their problems?
- What are our assumptions and how can we validate them?
- How do we work so that change is not painful?
- How do we know we have solved user’s problems?
We build our processes around answering those questions:
- We get up close and personal with our users early on to ensure we have a solid understanding of their journeys and to create empathy for their pain points
- We focus on learning early in the process via tight feedback loops which validate our solution prototypes
- We establish a high level of engagement with our users to ensure we can pivot immediately once we’ve found that we’ve gone down the wrong path, reducing our “throw away” code
- We ensure that we are in a position to release as soon as one of our minimum viable candidates are validated into products by our users
- We build data collection into our early iterations to ensure that we are using data to make decisions instead of subjective opinions
Overall, this approach helps us understand more about our users and their problems so we are more and more likely to create real solutions to real problems quickly. This has allowed us to move faster than ever before, but it is only the beginning of how quickly we can learn and adapt. We have reduced our overall development cycles from years to months to days. This is how we make an impact reliably and predictably.
One thing we must keep in mind is that agility is a journey. As our users evolve and their needs evolve, we must evolve along with them in order to keep pace with value delivery. What we do today will likely not be exactly what we do in a year or even a month as we discover better ways of living out our shared values:
In the end, we will continue to do whatever it takes to make an impact in the markets in which we compete. Believing we have figured it all out is the first sign that we’ve turned our agility into a foolproof process. Instead, we’ll inspect, adapt, and get better every day.
If you’re interested in joining us on this journey, then opt in.